SANA Psychiatric Associates

Frequently Asked
Questions

FAQ

Reach Out and Talk to Us Today

During a new patient evaluation at SANA, you will meet with a provider for a comprehensive evaluation that lasts between 45 to 60 minutes. The goal of the appointment is to understand the reasons why you are seeking treatment and to develop a personalized treatment plan that best suits your needs.  Read More Here

Because every insurance plan’s criteria for eligibility for psychiatric or behavioral treatment is different, we encourage you to contact your insurance carrier to learn about your benefit coverage and their criteria for inpatient treatment.

  • Aetna
  • Assured Benefits Administrators
  • Baylor Scott & White Health Plan (BSW HealthPlan)
  • Blue Cross Blue Shield (BCBS)
  • Blue Cross Blue Shield Medicare ONLY
  • Caprock Health Plans
  • Cigna
  • Government Employees Health Association (GEHA)
  • Health Plans, Inc.
  • Humana
  • Magellan Health Services
  • Medicare Texas
  • Meritain Health
  • RightCare from Scott & White Health Plan (RightCareBSW)
  • SANA Benefits
  • Tricare East
  • UnitedHealthcare/Optum
  • United Medical Resources (UMR)
  • Web TPA

Since every insurance plan is different, you may want to call your insurance company directly to ask how much you will be reimbursed for your visit. Below is a guide for the questions to ask your insurance company for the most accurate information:

  1. Does my plan include out of network benefits?
  2. What is my deductible, if any?  (A deductible is the amount of money you will need to pay before your insurance company will provide you with reimbursement for our services.)
  3. Depending on the services provided, you can expect to be reimbursed different amounts.

Please click on the Request Appointment button to get started filling out a quick secure form online. Once we receive the form we will contact you as soon as possible. Our staff is also available to help you anytime by calling  (214) 705-2246

SERVICES

Guiding Your Mental
Health Journey Forward

Dr. Alice Sanchez at desk speaking with patient
ONLINE & IN PERSON

Psychiatric
Evaluation

Start with an evaluation where we assess your mental health, provide a diagnosis, and create a personalized treatment plan.

patient holding spravato bottle
ONLINE & IN PERSON

Medication Management

We prescribe the right dosage, monitor reactions, and adjust as needed for optimal symptom management.

walking down hallway
ONLINE & IN PERSON

Treatment for
Mental Health

Our personalized treatment plans are tailored to support you on your journey to mental wellness.

TESTIMONIALS

Patient Reviews

Dr Alice Sanchez
REVIEW FOR:

Dr. Alice Sanchez

Board Certified Psychiatrist / Owner

Hands down, Dr Sanchez has been my absolute favorite mental health care practitioner. She is caring, kind, warm, funny, friendly and a delight to talk to. She came up with some great solutions for me and they worked really well.

M.K.
Patient

Nelson Chiakpo
REVIEW FOR:

Nelson Chiakpo, PMHNP

Board-Certified Psychiatric Nurse Practitioner

[Nelson Chiakpo is] very knowledgeable about what meditation/treatment routes to follow and has been a great help in my overall mental health success. He is a US veteran and understand[s] struggles such as PTSD, depression, and severe anxiety.

S.R.
Patient

GET STARTED

Request an Appointment

We offer a wide range of mental health to help individuals and couples with a wide range of mental health issues and life challenges. We can meet face to face or via telehealth.

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